Experience and Acceptance of a New Organisational Model in Primary Care: Participatory Multi-professional Health Centres

A qualitative study employing a grounded theory approach, using semi-structured interviews and focus group discussions with patients participating in the participatory scheme under investigation, as well as professionals who took part in the scheme or partners, recruited through theoretical sampling. Inductive analysis following full transcription of the interviews. Triangulation of the analysis by at least two researchers.

Inclusion criteria: * Patients aged 18 years and over; * Patients covered by the Complémentaire santé solidaire (CSS) or the Aide médicale d'État (AME) * Whose general practitioner (or designated referring doctor for patients covered by the AME) is one of the general practitioners at the Peyssonnel health centre; Exclusion criteria: * Presenting with cognitive impairments that limit comprehension; * Refusal to participate in the study;